Privacy policy
At Concho Confetti, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely through our payment providers)
- Order history
- Customer service communications
Information Collected Automatically
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Shopping activity
- Referral source
- Cookies and similar technologies
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails if you have chosen to receive them
Payment Security
Payments are processed through trusted third-party payment providers. Concho Confetti does not store or have access to your complete payment card information.
Cookies
Our website uses cookies to improve functionality, remember your preferences, analyze website traffic, and enhance your shopping experience. You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We do not sell or rent your personal information.
We may share limited information only with trusted service providers when necessary to:
- Process payments
- Deliver orders
- Provide customer support
- Operate and maintain our website
- Meet legal or regulatory requirements
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, misuse, or disclosure. While no online system can guarantee absolute security, we continuously work to maintain a secure shopping environment.
Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information where legally permitted
- Opt out of promotional emails at any time
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with a revised "Last Updated" date.
Business Hours: Mon–Sat: 10 AM–5 PM